Legal
Privacy policy
Farview and your data: what stays on the phone, and what does not.
Last updated: 31 August 2026
In short. Farview has no account, no server of ours, and collects none of your data. The only information that leaves the device is the crash reporting described below.
1. Who processes the data
The controller is Ubiquitous S.r.l., Via Ariosto 25, 00185 Roma, Italia, P.IVA 17584931004. For anything about this policy, write to privacy@synapsi.ai.
2. What stays on your device
Farview stores in the app's private storage, on your phone:
- the address and ONVIF port of every camera you save, with the name you give it
- camera credentials and the companion relay token, encrypted with an AES-256/GCM key held in the Android Keystore: the key material never enters the app process or a backup
- the last resolved RTSP stream URL, and your theme preference
None of it is transmitted to us. Uninstalling the app takes it with it.
3. What goes over the network
Video goes from the camera to your phone. On the same network the connection is direct; from outside it goes through the companion relay, which you install on a machine inside the camera network. The relay is yours: it runs on your hardware, uses your bandwidth, and we never see it. No video passes through a Synapsi server, because this product has none.
Diagnostics: crashes and usage statistics
The app uses two Google services: Firebase Crashlytics and Firebase Analytics (Google Ireland Limited).
When the app crashes, Crashlytics receives a technical report we use to understand what broke: the stack trace, the device model, the Android version and the app version. Analytics receives anonymous events about how the app is used — which screens are opened, which features are tapped — along with an identifier Google assigns to the installation, not to you.
Neither receives video, audio, credentials, your camera addresses, or anything of what you film. Those do not leave the device, as described above.
Google's own privacy policy governs its processing. You can ask us to have the diagnostic data deleted by writing to privacy@synapsi.ai.
4. Permissions, and why
- Internet and network state — to reach the cameras and, if you configure one, your companion relay
- Wi-Fi state and multicast — ONVIF discovery is a multicast request on the local network, and without the multicast lock Android would silence it
5. In-app purchases
The Farview Plus subscription is sold and managed by Google Play. Payment happens on your Google account: we never see a card number and we store no payment data. Google tells us only whether a subscription is active, without identifying you. Google's own privacy policy governs its processing.
6. Your rights
The GDPR gives you access, rectification, erasure, restriction, portability and objection. For this app the practical answer is nearly always the same: the data is already only yours and already only on your device. For the diagnostic data, write to us and we will have it deleted. You can still write to privacy@synapsi.ai, and you may lodge a complaint with your data protection authority.
To remove what the app holds, or to ask for the diagnostic data to be deleted, see Delete your account.
7. Children
The app is not directed at children under 13 and does not knowingly collect data about them.
8. Changes
If this policy changes, the date at the top changes with it. Material changes are announced in the Google Play release notes too.